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Terms & Conditions

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Great walks from our doorstep...

Terms & Conditions

Making a Booking:
By making a booking you are confirming that you are authorised to do so on behalf of all persons named in the booking and you are acknowledging that all members of your party agree to be bound by these Booking Terms & Conditions. When your booking has been made a confirmation will be sent to you by email using the email address that you have supplied or alternatively by post. You should retain a copy of this confirmation for your reference. Booking confirmations are subject to the availability of accommodation at the hotel. You should carefully check the details of your confirmation as soon as you receive it. You must contact Parc-Le-Breos immediately if any of the details are incorrect or incomplete. We will always endeavour to rectify any inaccuracies or accommodate any alterations you wish to make to your booking. We cannot accept liability for any inaccuracies that are not brought to our attention within seven days of issuing your confirmation, nor can we accept responsibility for inaccurate information that you have supplied.

Paying for your booking:
A deposit equal to your first nights accomodation will automatically be deducted from your credit or debit card at the time of booking. (Specific packages such as riding breaks may have different payment requirements. Where this is the case, it will be clearly stated during the booking process). The balance of the account, including any extra costs incurred during your stay, must be made to Parc-Le-Breos when you checkout. Cash, cheques and most credit or debit cards are all welcome methods to settle your bill. Unless stated as part of your booking, additional items such as (but not limited to) the cost of meals, packed lunches, drinks, and travel expenses, are not included in the price of your stay. If you incur any such additional costs you must settle the sum prior to your departure. All prices are quoted in £GBP and include tax (VAT) at 20.0%.

Amendments to your booking:
You should notify us of any amendments to your confirmed booking by telephone or in writing (by post or by email to [email protected]) as soon as possible. Amendments are subject to availability.

Cancellation Policy:
Reservations cancelled 21 days prior to the booking date will be refunded minus a 5% administration fee. On all confirmed bookings cancelled outside the specified cancellation period (21 day), there is a Cancellation Charge as follows:
7-21 days = Loss of deposit
3-7 days = 50% of total accommodation cost
0-2 days = 100% of accommodation cost

Partial cancellation of a booking (i.e. reducing the length of your stay) may result in an increase of the room rate for the remainder of the stay or cancellation of the entire booking.

Cutting a stay short will result in a charge for all of the dates initially booked.

We highly recommend travel insurance to avoid any loss if the unforeseen occurs.

Cancellations and Changes to Accommodation made by Parc-Le-Breos:
In the event that Parc-Le-Breos is unable to accommodate a confirmed reservation we will endeavor to secure for you alternative accommodation of an equal standard. If at any time we need to make changes that will significantly affect your stay or we need to cancel your stay, we will tell you as soon as possible, offering a suitable alternative or a refund. This does not apply to minor changes or events during your stay, resulting from unusual or unforeseeable circumstances beyond our control. We cannot be held responsible for cancelling your booking as a result of your failure to comply with any requirement of our Terms & Conditions, and we cannot be held liable for any expenses, costs or losses incurred by you as a result of any change or cancellation. If a guest or a member of your party behaves in a way that causes or is likely to cause danger, upset or distress to a third party or to hotel or guest property, we are entitled, without prior notice, to curtail the stay and request that the person(s) concerned leave the hotel. No refunds or return travel arrangements will be made and we will not pay any expenses or costs incurred as a result of such a curtailment.

Pricing:
Parc-Le-Breos Bed and Breakfast reserves the right to increase or decrease the price of unsold breaks at any time. The price of your chosen break will be confirmed when your booking is made and, with the exception of any errors, we will not increase this price once it has been confirmed. We reserve the right to correct any errors in advertised and confirmed prices and will do so as soon as we become aware of an error. We will notify you of any price discrepancies relating to your booking should they arise, but we strongly advise you to check that the final price of your booking is correct before making your final confirmation. Inaccurate prices on third party websites will not be honoured by Parc-Le-Breos.

Where prices are advertised per person, they are based on 2 or more people sharing.

Third Party Providers:
Elements of your break may include services supplied by third parties (for example golf, surf lessons/hire, boat trips, etc). Such third party suppliers will usually have their own set of Terms and Conditions relating to the services they provide. You should consult the Terms and Conditions of any third party either before or soon after making a booking if your break includes such items.

Medical Conditions/Dietary Requirements:
If you or any member of your party has a medical problem, dietary requirement or disability which may affect your stay, please call to advise us so that we can make provision for the particular needs of the person(s) concerned, or advise you if we are unable to make such provision. If details are not provided to us at the time of booking, we reserve the right to cancel the booking should it be unable to make appropriate provision for a specific need or needs.

Arrival and Departure:
Check-In time is 3pm. Check-Out time is 11:00am. Early Check-In is by request only and not guaranteed; Late Check-Out must be coordinated with the hotel if it is available. If you plan to arrive later than 8pm, please advise the hotel directly by calling the number given on your booking confirmation.

Smoking:
In accordance with the no-smoking legislation, Parc-Le-Breos is a smoke free premises and smoking is not permitted anywhere within the buildings, smoking areas are outside. Failure to adhere to this policy will result in an additional charge of £100.

Pets:
With the exception of guide dogs, no pets are permitted in the bed and breakfast. We do however; offer outdoor kennels free of charge; guests are responsible for their own dogs whilst staying at the B&B and are liable for any damage caused by their pet.

Breakfast:
Breakfast is served in the Dining Room between 8am and 9am on weekdays and weekends.

Meals:
Room rates cover a full traditional breakfast. Evening meals are served at 6pm with a three course set menu consisting of a meat, fish or vegetarian option. Evening meals are not included in the rate of the room and must be ordered before 4pm on the day required. Packed lunches are also supplied at an additional cost and must be ordered the night before.

Circumstances beyond our control:
We cannot accept responsibility for unforeseen circumstances beyond our control. These include (but are not limited to) adverse weather conditions, fire, riot, war, terrorist activity (or threat of such activity), industrial dispute, natural disaster, or injuries and death of an individual(s) through accidental circumstances unconnected with the hotel.

Damage to Property/Rooms/Furnishings:
By making a booking you are accepting responsibility for any damage or loss caused by yourself or a member of your party. We reserve the right to charge guests the full cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the establishments property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.

Complaints:
If you are dissatisfied with any aspect of your stay you should bring the problem or issue to the attention of a member of staff at the bed and breakfast as soon as possible so that all reasonable efforts can be made to rectify the situation. If for any reason the issue cannot be resolved to your satisfaction you should put it in writing and send it to the proprietor of Parc-Le-Breos. Any complaints arising out of your stay at the bed and breakfast that are not brought to the attention of the establishment during your stay are unlikely to receive the same level of attention if made retrospectively. Should you be dissatisfied with any aspect of the service provided by Parc-Le-Breos, you can bring it to our attention by writing to: The Proprietor, Parc-Le-Breos House, Parkmill, Gower, Swansea, South Wales, SA3 2HA. Our liability to guests We accept liability for, and totally restricted to, services booked via Parc-Le-Breos in accordance with the Booking Terms & Conditions current at the time of booking. We cannot accept any other form of liability.

Insurance:
It is your responsibility to ensure that any insurance cover you have provides adequate cover for your needs and for the duration of your stay.
Gift Vouchers:
Customers are advised to note that most of our activities carry a minimum age limit of ten years. There is also a maximum weight limit of 15 stone.
The centre reserves the right to decline a booking where the client is deemed to be unsuitable for the activity (such decisions are usually made in the interests of safety.
The voucher is valid for one year from the date of issue.
The voucher may be redeemed against ether the activity stated or accommodation.
Gift vouchers may not be redeemed for cash in any circumstances. Vouchers are not sold on a sale or return basis and no return will be permitted.
No responsibility will be accepted for lost, stolen or damaged Gift Vouchers and such vouchers shall not be refunded or replaced.
Gift Vouchers will be subject to verification at the time of presentation Parc-Le-Breos reserve the right not to accept any vouchers that have or appear to have been forged, altered, damaged, defaced or otherwise tampered with.

Accommodation:
As a minimum, all bedrooms feature a private en suite bathroom, colour television, and tea/coffee making facilities. Tourist attractions: To avoid disappointment you should check the seasonal and/or daily opening times of any tourist attractions prior to travelling to the hotel or the attraction concerned. Appliances: Electrical appliances, such as toasters, mini cookers and portable grills, may not be used in the rooms as they may set off the sensitive fire alarm system.

Vehicles:
All vehicles are parked at the owners’ risk. Should a problem occur with a vehicle in the hotel car park, the hotel cannot accept any liability.

Third party websites and viruses:
Parc-Le-Breos cannot be held responsible for the accuracy, content, or availability of information about our establishment that may be found on third party websites. Neither are we responsible for the content or privacy policies of any third party websites that have links to or from the Parc-Le-Breos website. Attempts to interfere with the operation of our website, by whatever means, or any attempt to place an unreasonable or disproportionate load on our website or server infrastructure is prohibited. In the event of our website failing to operate, either in whole or in part, due to infections by computer viruses, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond reasonable control, we reserve the right in our sole and absolute discretion to prohibit usage of our site and to cancel, terminate, modify or suspend the site.

Variation:
Parc–Le- Breos reserves the right to alter any of the above terms and conditions but undertakes that before so doing it will serve a reasonable notice upon the customer. The customer may not vary the terms and conditions and any attempt to vary these terms and conditions will not be affective unless it is in writing and signed on behalf Parc-Le-Breos.